At Hymn of Silence, we highly value the protection of your personal data. This privacy policy explains how we handle the personal data we collect and use in the context of our workshops, when you contact us about interest in our products, and via the contact page on our website. This is done in accordance with the General Data Protection Regulation (GDPR).
1. What data do we collect?
We may collect the following personal data:
- For participation in our tea workshops:
- First and last name
- Email address
- Phone number
- Payment details
- Any dietary preferences or allergies you share with us for the workshop
- When you contact us about interest in our products or via the contact page:
- First and last name
- Email address
- Phone number
- Any other information you voluntarily provide in your message
2. How do we use your data?
We use your personal data exclusively for the following purposes:
- Managing your registration and participation in our workshops
- Communicating about the workshop, including changes or cancellations
- Processing payments
- Tailoring the workshop to any dietary preferences or allergies
- Responding to your messages or inquiries when you contact us about our products or via the contact page
- Sending newsletters or updates (only with your explicit consent)
3. How long do we retain your data?
We do not retain your data longer than necessary for the purposes for which it was collected.
- Data related to the workshops will be retained for a maximum of 1 year after the event, unless we are legally required to keep the data for a longer period (for example, for tax purposes).
- Data collected through contact regarding our products or via the contact page will be retained for as long as necessary to handle your inquiry or request, or for any further communication.
4. Do we share your data with third parties?
We do not share your personal data with third parties, except when necessary for the provision of our services (for example, payment providers) or when we are legally required to do so.
5. How do we protect your data?
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. This includes secure systems for storing data and restricting access to those who need it.
6. Your rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw your consent to receive newsletters or marketing material
- File a complaint with the Data Protection Authority if you believe we are processing your data incorrectly
7. Contact details
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
- Email: annnelies@hymnofsilence.com
- Phone: 0032 495 709084
- Address: Epicialaan 3, 2970 's-Gravenwezel, Belgium
- BTW-nummer: BE0 768 442 970
8. Changes to this privacy policy
We reserve the right to amend this privacy policy from time to time. Any changes will be posted on our website and, where relevant, communicated to you by email.